![]() ![]() Reedy holds a bachelor’s degree in Business Administration, Management Information Systems, from Kent State University.īrinks Home is one of the largest home security and alarm monitoring companies in North America. Reedy also held a vice president role at Windstream, overseeing enterprise applications and IT strategic programs. “By leveraging the power of advanced analytics, our Enterprise Data Hub, and cross-functional teams, we will be able to provide customers with an elevated experience in smart home security.”īefore Brinks Home, Reedy was vice president of operational transformation at CenturyLink, where he oversaw the integration of Level 3 Communications, process automation that reduced installation times for key products, the implementation of a Big Data platform, and projects that drove a simplified product portfolio. “We will continue to work on providing customers with the best possible experience from the moment they join us,” said Bob Reedy, chief operations officer, Brinks Home. His team will now also encompass the Customer Care organization, including the company’s award-winning Alarm Response Center. Reedy joined Brinks Home in 2019 to lead its operations department, including field technicians, service dealers, the field service call center, operations, and fulfillment distribution. “Bob Reedy has already helped us with improvements to service delivery and field service, and in this expanded role, he will also be able to improve customer service and alarm response-ensuring we are able to delight our customers for life while also reducing our cost-to-serve.” Niles, chief executive officer, Brinks Home. “In his new role as chief operations officer, Bob Reedy will be instrumental in helping us to refine and improve our customer experience and value proposition,” said William E. His background in operational transformation, process automation, strategy, and sales integration will help the company provide a best-in-class customer experience while acquiring new customers. DALLAS-( BUSINESS WIRE)-Brinks Home™ has appointed Bob Reedy as its new chief operations officer, effective immediately.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |